Privacy Policy

Last updated October 29, 2026

Who this covers

This website belongs to Moshe Schwalb, a psychotherapist practicing as Schwalb Therapy (“I” and “me” below). This policy explains what the website collects, why, and what you can ask me to do with it.

It covers the website only. If you become a client, your therapy records and what you share in sessions are covered by a separate client privacy notice, and by the professional and legal rules that apply to my practice.

Please don’t send health details through the website

The contact form, email and WhatsApp aren’t the place for details about your health or what brings you to therapy. Share only what’s needed to arrange a free consultation, and we’ll talk about the rest privately.

What the website collects

• The contact form: your name, email address, phone number if you give one, the best time to reach you, where you’re located, and anything else you choose to add.
• Email, calls, texts and WhatsApp: whatever you send me, with your contact details.
• Visitor statistics: anonymous counts of which pages are viewed, how quickly they load, and the general type of device and browser. These don’t identify you and don’t use cookies.
• Microsoft Clarity: to make the website easier to use, Clarity records how visitors scroll, click and move around the pages, without names. It hides what you type into forms, and it uses cookies to recognize a returning visit. Microsoft’s privacy statement explains how to opt out.

How I use it

To reply to you and arrange a consultation, to keep the website working, secure and easy to use, and to keep reasonable records.

I don’t sell your information, share it for advertising, or use advertising trackers.

Services that help run the website

These providers handle information only to provide their service:

• Cloudflare: hosts the website and protects it from attacks.
• Dana Wright Co. (DanaWright.co): builds and manages the website. Contact-form messages pass through its client dashboard on their way to me, and it sends the instant reply by email through Resend.
• Microsoft: my email (Microsoft 365) and the Clarity visitor statistics.
• WhatsApp (Meta): only if you choose to message me there, under WhatsApp’s own terms and privacy policy. WhatsApp isn’t the place for health details either.
• Ivy Pay: card payments for sessions are handled by Ivy Pay, a payment service for therapists, which keeps card details under its own privacy policy. Card details never pass through this website.

How long it’s kept

Messages and contact details are kept only as long as I need them to reply and to keep reasonable records. You can ask me to delete them at any time. Visitor statistics are kept only in summary form.

Your choices and rights

You can ask what information I hold about you, ask me to correct or delete it, or ask me to stop using it. Depending on where you live (for example in Israel, the European Union or certain US states), you may have further rights under local law. I’ll respond within 30 days.

Keeping it safe

The website is served over an encrypted connection, and access to messages is limited to me and the people who run the website for me. No internet service is perfectly secure, which is one more reason to keep health details for our conversations.

Adolescents and children

I work with adolescents and adults. If you’re under 18, please ask a parent or guardian to contact me. The website isn’t meant to collect information from children under 13.

Where information is stored

I practice from Israel and work with clients in the United States and elsewhere, so your information may be stored or handled in Israel, the United States and other countries where these providers operate.

Changes to this policy

If this policy changes, the new version will be posted here with a new date.

Questions

Email [email protected], or call or WhatsApp (631) 213-7731.